Thanks to Jonathon Carson, CEO of BuzzMetrics for pointing
out this sobering reality...
Although my last post lauds NOP as the granddaddy of influencer
research, the same authority can't be ascribed to their search
marketing strategy... Google
"the influentials" and NOP is nowhere in the top ten
results - whereas Matt
Galloway, the self-described long tail blogger who started the
interesting debate covered in the post below, shows up as result #2!
Go Matt.
It takes a while to get to it, but the first link that actually
goes to a GfK NOP owned site is #25 on the list – that's page 3.
Welcome to the Long Tail. BTW - for those of you interested in how to get the #2 place for a search phrase on Google. It's simple - blog.
None other than Ed Keller, one of the co-authors of The
Influentials, left this comment on the BuzzMetrics blog...
Jonathan, I'm not sure what you are referring to, but when I click
on the Google link in your posting I find all of the top ten
references to "the Influentials" relate to Jon Berry's and
my book of the same name.
To which Mr. Carson replies
Hey Ed - Right, to clarify: you and Jon get great credit on
Google's top results, as the other nine entries (besides Matt's post)
are all info or e-commerce for the book. My comment was referencing
the fact that NOP (who I assume hold the trademarks to the term, and
for whom its a major marketing asset) do not have any content in the
results.
If I owned such a great asset as the "Influentials"
trademark, I would use an aggressive search marketing strategy to
make sure that BuzzMetrics' corporate content was at the top of both
the natural and paid listings - to ensure that anyone who was seeking
info about "the influentials" was left with no doubt in
their mind about whose intellectual property it was. I would also be
concerned by the fact that the negative posts of a random blogger (no
offense Matt) were listing #2, but my firm's point of view was
nowhere to be found. Where is the NOP mini-site bragging about this
valuable intellectual property!?
I would add that, to Mr. Keller's credit, that my posts have also
been about his book – usually including links to Amazon I might
add. At first I was a little puzzled by Mr. Keller's lack of concern
about GfK NOP's interest until I
realized that he apparently no longer works there. Also from
BuzzMetrics...
I had an interesting conversation with Ed Keller this week about
word of mouth research models. Ed, of course, is the godfather of
word of mouth research - he wrote "The
Influentials", his firm NOP (Roper) has been studying
the topic for decades, and now that he's leaving NOP, no doubt
he'll do many more exciting things in this space.
Also, GfK NOP does own a trademark
and service
mark on INFLUENTIALS, but just barely. They were just filed on
June 9, 2005. I'm not sure this provides much protection
against the e-fluentials or tech-fluentials. As for the process of
identifying and measuring them – I can't find any patent
referencing Roper, Influentials, GfK, etc. that seems related. I'm
not an IP attorney, but since they outlined the process in the book
(public disclosure) over a year ago, I think that ship has sailed. The process is now fair game. So Mr. Keller could be scarfed up by some one else – someone with a
search engine strategy - or hang his own shingle and set up shop. I think we should start a pool on how long will it be before GfK NOP sees competition from "The Edfluentials."
So let's review. GfK NOP is #25 when searching for "The
Influentials" on Google, I, the random blogger, am #2. GfK NOP has lost one half of the team that wrote the book. Hmmm. This makes me think of yet another thing Jonathon Carson asked on his blog...
In other words: Roper's Influentials are still alive and well -
but do they matter?
I think GfK NOP is silently answering that question.